FAQs

  • Where is The Rose Hub Based?

    We are based in North London, UK.

  • Can I Cancel My Order?

    Yes. However, cancellations made under 48 hours of delivery or pick-up are non-refundable.

  • Can I Request Specific Customisation to My Order?

    Yes, we will try to accommodate your request as best we can. Once you are happy with your order we will proceed with payment.

  • How Long Will My Roses Last?

    Roses’ life-span lasts between 4-7 days, however, it is possible to extend their lifespan between 10-14 days with proper handling and good care.

  • Do You Ship Outside of the UK?

    No, we do not ship outside of the UK. Orders can be collected (please look on our shipping page for the collection information) or delivered via Parcel Force.